HP ePrint Enterprise Průvodce řešením problémů stáhnout pdf (Strana 4)

2.4.2 Configuring log for SVC calls .................................................................................................... 27

2.5 Other problems .............................................................................................................................................. 27

2.5.1 Administration page layout problems — bad fonts and/or missing images ......................... 27

2.5.2 No proper host configuration found ........................................................................................ 28

2.5.2.1 Set as Mixed mode .............................................................................................. 28

2.5.2.2 Reset SQL Database connection password ....................................................... 28

2.5.3 SMTP service crashing ............................................................................................................. 29

2.5.4 HP ePrint Enterprise fails to send any emails ......................................................................... 29

2.5.5 Server connection problem using ‘Android’ ............................................................................ 31

2.5.6 HP ePrint Enterprise desktop shortcut does not open after HTTP(s) Port is changed .......... 31

2.5.7 ePrint Enterprise fails to import printers exported in FIS format .......................................... 32

2.5.8 Unable to log in to the HP ePrint Enterprise administration page even after entering

credentials ......................................................................................................................................... 33

2.6 Advanced logging .......................................................................................................................................... 33

2.6.1 Driver logging ........................................................................................................................... 33

2.6.2 Persisting Print ready data ...................................................................................................... 34

2.6.3 Save email messages ............................................................................................................... 34

2.6.4 Default logging level ................................................................................................................ 34

3 HP ePrint Enterprise Data Administrator ....................................................................................................... 35

3.1 Error while importing data ............................................................................................................................ 35

4 HP ePrint Enterprise mobile apps .................................................................................................................. 36

4.1 HP ePrint Enterprise app for BlackBerry OS 7.1 and lower .......................................................................... 36

4.1.1 Error while downloading app from ePrint Enterprise Server .................................................. 36

4.1.2 Unable to search printers ........................................................................................................ 36

4.1.3 Can search printers, but not able to print ............................................................................... 36

4.2 HP ePrint Enterprise mobile app for Android ................................................................................................ 36

4.2.1 Server connection problem using ‘Android’ ............................................................................ 36

4.3 HP ePrint Enterprise for Good ....................................................................................................................... 37

4.3.1 Red screen problems ............................................................................................................... 37

4.3.2 Boot loop problems ................................................................................................................. 37

4.3.3 Resetting passcode .................................................................................................................. 37

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