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There are two possibilities that are dependent upon how the driver was installed onto the host.
a. Point and Print connection, the driver is a printing client to print server connection. Updates would be centrally
controlled from the print server and not the client. Therefore the print client would not initiate the Printer Auto
Configuration between the print queue and the target printing product. However, printing clients can check
their Printer Properties, About tab to display the server's last update status between the print server and
printing target product:
Auto-Configured MM/DD/YYYY
Not Auto-Configured
Auto-Configuration Not Attempted
b. Printing Automatic Configuration might be disabled by pre-configuration of the driver before the HP UPD was
installed. This can be confirmed by checking the Printer Properties, About tab. The following will display if
disabled by your Administrator:
Auto-Configured MM/DD/YYYY
Not Auto-Configured
Auto-Configuration Not Attempted
6. Is there a good method for testing Printer Automatic Configuration?
a. Install HP UPD with default options (do not utilize switches on the INSTALL.EXE command line) using an HP
default driver package downloaded from www.hp.com/go/upd. This step ensures the driver has not been pre-
configured.
b. During installation, create a new printer port with an invalid TCP/IP address. During the HP UPD installation,
the Automatic Configuration will attempt to communicate with the invalid device IP address. Install will
complete without error and provide default options. For example, the Color tab will not display because
automatic configuration could not validate a color printer at the defined TCP/IP address.
c. For the newly installed HP UPD printer, check Printer Automatic Configuration is enabled (Printer
Properties, Device Settings tab, Installable Options, Automatic Configuration, Update Now)
d. Check the Printer Properties, About tab and note the "Last Configured xx/yy/zzzz" which identifies if Printer
Automatic Configuration has communicated with the target device.
e. Change the HP UPD install printer TCP/IP port address to a valid device IP address.
f. Run the HP UPD's Printer Automatic Configuration through the HP UPD user interface or the command line
specific to the installed UPD version (see Command line interface).
g. Check the device capabilities updated from the default settings.
7. Does the following message, "Windows Security Alert: Spooler Subsystem App" generated during the installation
relate to the HP UPD's installed bidirectional communication services over the network?
The HP UPD installation can make calls over the network utilizing different ports and communication protocols for
configuration, device capabilities, and status. For example, ports 160 and 80 might all be utilized in the Printer
Automatic Configuration process when the HP UPD communicates bidirectional over the network to the target
device. If the ports used by the print spooler are not open, the firewall might need to be configured.
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