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Best practices—upgrade
Reasons to upgrade
Upgrading to the current HP UPD is advised for customers that:
Need new print driver features introduced in the release.
Require new product device support.
Are experiencing symptoms from resolved defects documented in the release notes.
Require support for recent Microsoft operating system releases. For example, Windows 7 support was added to
the HP UPD v5.0; Windows Server 2008R2 support was added in HP UPD v5.1. Windows 8/8.1 and Windows
Server 2012/2012R2 support was added in v5.6.0. Windows 10 support was added in UPD 6.1.0 for PCL 6 and
PS. Windows Server 2016 support was added in HP UPD 6.4.1.
Predictable upgrades
The most consistent and reliable method to obtain predictable results is creation of new printers using the new driver
version, forcing all settings to installation defaults. This can be automated with AUTOUPGRADEUPD.EXE. In addition
to the AUTOUPGRADEUPD.EXE, HP has provided several tools in the HP Printer Administrators Resource Kit (HP
PARK) to enable deployment and administration. To download the HP PARK, go to www.hp.com/go/upd and click
Download now. Verify your language, and then click your operating system. Expand Software – Universal Print
Driver. To the right of HP Printer Administrator Resource Kit, click Download. Save the file and then click the
folder and click Extract all files.
NOTE: For more information on using the HP AutoUpgradeUPD utility, see http://youtu.be/mYCVx1RBp9w.
There are separate versions of AutoUpgradeUPD for 32-bit and 64-bit operating systems. AutoUpgradeUPD.exe is for
32-bit operating systems and AutoUpgradeUPD64.exe is for 64-bit operating systems.
Changing PDLs
Do not switch PDLs during the upgrade process. This may result in unpredictable results. If you need to switch PDLs,
the best practice is to delete and recreate the printer. For those that choose to switch PDLs during upgrade, PS to
PCL 6, or PCL 6 to PS, HP strongly recommends that you delete and recreate the printer.
Testing
HP performs upgrade testing using typical operating systems. Your environment is may be different from our test
environments, so HP recommends performing your own upgrade testing in a test environment.
Printer name should be different than the driver name
The printer name is an arbitrary name assigned to identify a print queue. By default, the HP UPD install sets the HP
UPD printer name to be the same as the driver name (i.e. "HP Universal Printing PCL 6"). The printer name can be
changed without affecting the driver name. HP recommends administrators change the default printer name to not
match the driver name. The printer can be viewed, defined, or changed from several access points:
During installation, such as Add Printer Wizard, the name can be specified, or the HP UPD installation default of
"HP Universal Printing [PDL]" or "HP Universal Printing [PDL] (vX.Y.Z)" will be applied. If a printer with the default
name exists on the system, "(Copy 1)" will be appended to the HP UPD default name.
After installation, the printer name can be viewed or changed in the Printer's folder by selecting the printer and
right mouse clicking Printer properties. The Name field is located at the top of the General tab.
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