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C Using Status Notification Pop-ups
Introduction
The HP UPD provides a feature named Status Notification Pop-ups (SNPs). SNPs provide immediate job information
and printer status information by a small pop-up window on the client PC. SNPs also provide current information
about printer consumables, such as toner levels and links to the HP SureSupply ordering system and the HP Instant
Support page. The SNP feature, which displays during the submittal of a print job, is fully configurable through a
variety of tools available to print administrators.
This appendix contains the following sections:
Description and benefits
How SNP works
SNP default behavior
HP Special Offers Program
Using the Printer Properties Device Settings tab to enable or disable SNP
Using the pop-up window to enable/disable SNP
Manage SNP with the HP Driver Configuration Utility
Description and benefits
Available with all PDLs, a Status Notification Pop-up (SNP) provides HP UPD users with the following information:
Print status and error messages. Provides users with printer status information so they can respond to and
resolve many minor printer problems such as an open cover or paper jams, reducing the number of Help Desk
calls.
Dashboard view of supply levels. Dashboard view allows users to plan ahead to ensure that sufficient supplies
exist in the printer before printing large print jobs.
Links to the HP SureSupply ordering system. This makes it convenient to order genuine HP supplies. Click the
SNP Windows option, “Shop for Supplies,” to open the HP SureSupply ordering system.
Links to HP Support pages. Get instant support for many printer problems by clicking on “HP Support” for
detailed information on printer status and printer error messages.
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