
67
NOTE: The actual HP UPD version number may vary.
2. Click Save
3. Unzip the HP UPD download file.
a. Double-click the downloaded file or click Run
b. Uncheck the box to the left of When done unzipping open: \install.exe.
c. Click the Unzip button.
d. When the unzip process completes, click OK, and then click Close.
4. To install using the default settings, open the directory c:\HP Universal Printer Driver
a. Open one of the following folders:
pcl6-usb-setup-x32-6.4.1.22169
pcl6-usb-setup-x64-6.4.1.22169
ps-usb-setup-x32-6.4.1.22169
ps-usb-setup-x64-6.4.1.22169
NOTE: This software installation requires .NET 4.5 or higher to install.
b. Double click Setup
c. If a prompt appears asking, “Do you want to allow the following program from an unknown publisher to
make changes to this computer?”, click Yes
NOTE: This removes the existing UPD packages in driver store, performs the HP UPD driver staging with
notification, and installs the HP Smart Device Agent Base.
d. When the message “Removal Completed…” appears, click OK
e. When the message “Driver Pre-Staging Completed Successfully” is displayed, click OK.
Microsoft Services will list HPSmartDeviceAgentBase as running in Services.msc
A driver prestaging log and service execution log is saved and available in the package directory
o For example, c:\HP Universal Print Driver\pcl6-usb-setup-x64-
6.4.1.22169\Installer\ExecutionLogs
5. To install from the command prompt, click Start, All Programs, Accessories, and then right click Command
Prompt and select Run as administrator.
NOTE: If you do not run the command prompt as administrator, a popup requesting the admin password might be
displayed. If you do not enter the password, “Access is denied.” is listed after the command prompt.
a. If prompted, “Do you want to allow the following program to make changes to this computer?” click Yes.
b. Change to the directory where you extracted the files. For example, C:\HP Universal Print Driver\pcl6-
usb-setup-x64-6.4.1.22169.
c. Type Setup –m help and press Enter to view the available install options. The following options are
available:
stgn – Stages the driver with notification
stgq – Stages the driver in quiet mode
remstgn – Removes the existing UPD packages in driver store and stages the driver with notification
renstgq -- Removes the existing UPD packages in driver store and stages the driver in quiet mode
remn – Removes the existing UPD packages in driver store with notification
remq – Removes the existing UPD packages in driver store in quiet mode
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